Product positioning
UnleashX is an AI workforce platform. The official website describes it as an AI employee platform that can work across departments such as sales, customer service, finance, HR, and operations: users can either choose pre-built AI employee roles or build an AI workforce based on their own business processes, and integrate it with existing tools and CRMs.
Confirmed core capabilities
- Voice Agents: Used for voice interaction scenarios such as phone calls and lead qualification.
- Chatbots: Communicate with customers on the channels they already use.
- Video Agents: The official website lists video agents and video KYC among the platform's capabilities.
- Automations: Connect and execute business processes across systems.
- AI Agents and Click to Call: Run and are billed as independent capability modules within the platform.
- Pre-built AI employees: Roles such as pre-sales manager, sales manager, and AI notetaker, used to start from established business roles.
- System integrations: The official website states support for 72+ integrations across 16 categories, including Salesforce, HubSpot, WhatsApp, Gmail, Slack, Google Calendar, Stripe, Shopify, Notion, Airtable, and more.
Use cases
Use cases listed on the official website include lead qualification, customer service, collections and payments, policy renewals, claims automation, and risk review. It is suitable for teams that want to hand repetitive sales, customer service, and back-office processes to AI employees while retaining human review and takeover mechanisms.
Pricing and getting started
According to the official pricing page:
- Start for free: Provides 1,000 credits, no credit card required, so you can try the platform first.
- Pay As You Go: No monthly commitment, billed by usage and model costs, and you can top up at any time.
- Growth: Listed on the official website at ₹24,999 / month, including 25,000 credits / month, with discounted rates for voice, video, chat, and other modules and higher concurrency limits.
- Enterprise: Custom credit commitments, integrations, and deployment based on enterprise needs; contact the team for a proposal.
Actual costs vary depending on the services, models, and configurations selected; the official website recommends confirming terms such as billing currency, taxes, overages, unused credits, and third-party fees with the team before committing.
Usage notes
The platform involves connecting to CRM, messaging, payment, and document systems. Before deployment, you need to clearly define each AI employee's scope of responsibility, system access permissions, and the person responsible for handling human exceptions. These are part of the implementation scope emphasized by the official website, not merely a matter of plan subscription.